Terms & Conditions
These terms and conditions apply to all contracts and agreements between Summit Trees and our clients. If you have any questions, please do not hesitate to contact us.
For purposes of quality assurance, Summit Trees are fully insured to cover all tree surgery operations and associated operations. Summit Trees hold public liability insurance up to £5 million and all our operatives are NPTC qualified.
All quotes/estimates must be accepted in writing or by email. All work will be carried out in accordance with Summit Tree's interpretation of the specification. If the client wishes to supervise the work, then he/she is welcome be on site subject to observing health and safety practices.
All additional works should ideally be agreed by phone or by writing prior to Summit Trees undertaking works. Any additional works undertaken on the day will either be carried out at £45.00 per hour/per man or as agreed at a set price on the day.
Accepted quotations will only be carried out where suitable research into restrictive provisions (Tree Preservation Orders, etc) has been made by Summit Trees or the customer. Customers accepting quotations who have sought their own restrictions consent must provide copies of all consents or agreements from the local authority at least 48 hours prior to Summit Trees undertaking the works and will be liable for all eventualities should the works result in a claim against Summit Trees.
All accepted works subsequently cancelled less than 24 hours prior to the agreed date are subject to a £50.00 cancellation fee.
Summit Trees reserves the right to delay or cancel works that: (a) are deemed a potential hazard (b) are affected by inclement/dangerous weather (c) interfere with the safe retention of wildlife habitats (d) are compromised by unforeseen circumstances.
The contract price takes into account factors such as travelling time, site conditions, parking costs, arrangements with local authorities regarding the safeguarding of the area, manpower required and the need for hired equipment. Payment terms are strictly fourteen (14) days from the invoice date. Summit Trees accept payments by bank transfer, cheque or cash.
During any tree surgery operation carried out by Summit Trees some denting to lawn areas or a general disturbance to the garden may result. Please be advised this is a realistic result of tree works but care and attention will be applied by Summit Trees to minimise disturbance.